Site Setup Guide

Please refer to this information to learn more about your site.

Setup Guide

Elementor Academy

Everything you need to know about Elementor Pro.

ShareFaith Support

Help Articles

Support Articles for general Sharefaith info and various ShareFaith plugins can be found here.

Support Hours

Monday to Friday, 8:00am – 5:00pm CT | 888-317-4018
All emails and questions are generally answered within 24 business hours. Tickets received after-hours or on weekends will be answered the next business day.

Getting Started

Edit a Page
Adding a Page to the Menu
Using Templates to Build a Page
Using Global Styles

Site Training Call​

Details

Transcript Passcode: y2^Q%LXS
Video Passcode: y2^Q%LXS

Plugins

There are various Plugins installed on your site. Here is a list of the Plugins that we support. If you have any issues, you can reach out to Support.

  1. FMS Forms Plugin
  2. Prayer Cloud
  3. Sermon Cloud
  4. Sharefaith Media Library Plugin
  5. Sharefaith Templates for Elementor

Plugin Updates

We Recommend
  • When an update becomes available – read the details of the update for reasons to do it right away or wait to do it for a few weeks.
  • When ready to complete updates – Update one plugin at a time to make sure any problems are isolated.
  • If something goes wrong – reach out to support to restore the most recent backup.

Backups

We backup your site daily for 30 days, and then we also keep 3 monthly backups beyond that. If you do need us to restore your site, you would reach out to Support. If the needed restore is because of an issue with our products or services, we will take care of that for you, but if the restore is needed because of an issue caused by third-party software or if you made changes to your cPanel account, etc. there is a $75 restoration fee.