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There are various Plugins installed on your site. Here is a list of the Plugins that we support. If you have any issues, you can reach out to Support.
We backup your site daily for 30 days, and then we also keep 3 monthly backups beyond that. If you do need us to restore your site, you would reach out to Support. If the needed restore is because of an issue with our products or services, we will take care of that for you, but if the restore is needed because of an issue caused by third-party software or if you made changes to your cPanel account, etc. there is a $75 restoration fee.